Terms and Conditions

By booking a trek or experience with Waimapu Mill Station, you agree to the following Terms and Conditions.

Participation Requirements

  • Riders must be a minimum age of 12 years for standard treks, unless otherwise arranged in writing.

  • Riders under 18 years must have a parent or guardian sign the booking form and consent to their participation.

  • We have a weight limit of 110kg for the welfare of our horses — please confirm your weight at booking.

  • All participants must disclose any medical conditions, recent injuries, or disabilities that may affect their ability to ride safely.

Safety & Rider Conduct

  • All participants must follow the instructions of our guides at all times.

  • Helmets must be worn while mounted. We provide approved helmets.

  • Appropriate footwear (closed-toe shoes with a small heel) and comfortable clothing are required. We will provide footwear to those that need it.

  • No alcohol or recreational drugs may be consumed before or during the ride.

Working Farm Environment

  • Waimapu Mill Station is an operational farm. You may encounter uneven ground, electric fences, farm machinery, livestock, working dogs, and other hazards associated with a rural working environment.

  • Guests must not touch or feed any animals (other than those instructed by guides) or handle any farm equipment.

  • Please remain with your guide at all times and do not enter restricted areas without permission.

  • Children must be supervised by an adult at all times.

Risks & Liability

  • Horse trekking and cattle work involve inherent risks, including but not limited to falling, collisions, or unpredictable behaviour from horses or cattle.

  • The working farm environment also carries risks such as slips, trips, or contact with animals, plants, or equipment.

  • By participating, you acknowledge these risks and accept full responsibility for your own safety.

  • Waimapu Mill Station, its owners, and staff will take all reasonable precautions but accept no liability for injury, loss, or damage arising from participation, except where required by law.

Health & Fitness

  • You must be physically able to mount, ride, and dismount a horse without assistance beyond what is normally provided by our guides.

  • Please notify us in advance if you require additional support so we can assess whether the activity is suitable.

  • We reserve the right to refuse a rider based on a concern of lack of health or fitness that could cause potential risk to either the rider/riders or horses welfare.

Bookings, Payment & Cancellation

  • Full payment is required to confirm a booking.

  • Cancellations made more than 48 hours before your ride will receive a full refund.

  • Cancellations within 48 hours of your ride are non-refundable unless we cancel due to weather or safety concerns.

  • In the event of poor weather or unforeseen circumstances, we may reschedule your ride or issue a refund at our discretion.

Property & Behaviour

  • Please respect our property, animals, and environment at all times.

  • Littering, reckless behaviour, or cruelty towards animals will result in immediate termination of the ride with no refund.

Photography & Media

  • We may take photos or videos during your experience for promotional purposes. If you do not wish to be included, please inform us before your ride begins.

By booking a horse trek or horse experience with Waimapu Mill Station, you confirm you have read, understood, and agreed to these Terms and Conditions